Monday, May 18, 2015
Sunday, March 29, 2015
Earlier this month i have made an order from this one website www.theonemall.com
The price of their goods are way below the market price...and i love it!!
But once i have made the payment, i was kinda hesitate a bit..because they gave me the tracking no but when i checked it in the poslaju website, there is no record of the parcel!! And it goes on for almost a week!! I panicked but i tried to wait..because my boyfriend bought me an item from them previously and he did receive the item.
Then i realize that i have to check the tracking no. using the website tracking system because they orderd it from overseas (china perhaps) and when the items reach here, only then i can check it in poslaju website.
And i am glad that the parcel reach me finally on 19th march. And they gave me free gift!!
However...yesterday morning, something crossed my mind about the order i made.. i have put in my cart a set of scarve pin.but i didn't remember if i ordered it or i remove it before check out.but i was kinda expecting it (even it is cheap and that's why i love this website so much).then i checked back the receipt.the item is there!but i'm sure i didn't receive the item.because i have washed all the chlothing and i've put every tiny things that i ordered in my bag.
So i decided to contact the seller (hoping that i can get the item because its expensive if i buy it in any shop).and the feedback is very fast!i told them my problem and they asked me is the parcel is in good condition when i receive them.and i say yes.i even have to use knife to open it!
And....i receive their reply just now.
They have refund the item in my account!OMG i didn't expect that!
Because it is only rm2.50 so i don't really have issue if they didn't refund me...i just want them to check...but how accountable and generous they are!!
I am totally putting them as my favourite and trusted seller!!even it takes 2 weeks to receive the items but i'm okay with it. There is other site that make me wait for almost 2 months to receive this one item that i ordered! 2 weeks is nothing to compare with it.as long as i trust the seller and i receive safe and sound items and they have great customer service....i am totally gonna shop again!!
So...lets check this out!!
You're not gonna regreat it!